Jeffrey A. Hayes, Ph.D.

Jeffrey A. Hayes faculty page.

Professor of Counseling Psychology
Program Coordinator of Counseling Psychology
307 CEDAR Building
814-863-3799
jxh34@psu.edu

Education

  • University of Maryland, Ph.D., Counseling Psychology
  • University of Maryland, M.A., Counseling Psychology
  • University of Notre Dame, B.A., Psychology

Licensed Psychologist, State of Pennsylvania

Research Interests


Dr. Hayes is active in the Center for Collegiate Mental Health, a collaborative practice-research network comprising more than 550 college counseling centers.

  • College student mental health
  • Countertransference
  • Integration of psychology and spirituality, particularly in the area of mindfulness

Recent Publications

Refereed Articles

Youn, S.J., Xiao, H., Scofield, B.E., Pedersen, T., Castonguay, L.G., Hayes, J.A., & Locke, B.D. (in press). Assessing and investigating clinicians’ research interests: Lessons on expanding practices and data collection in a large practice research network. Psychotherapy.

 Fredman, S. J., Marshall, A.D., Le, Y., Aronson, K.R., Perkins, D.F., & Hayes, J.A. (in press). Interpersonal relationship quality mediates the association between military-related posttraumatic stress and academic dysfunction among student veterans. Psychological Trauma: Theory, Research, Practice, and Policy.

 Youn, S.J., Castonguay, L.G., McAleavey, A.A., Nordberg, S.S., Hayes, J.A., & Locke, B.D. (in press). Sensitivity to change of the Counseling Center Assessment of Psychological Symptoms-34. Measurement and Evaluation in Counseling and Development.

 Lockard, A.J., Hayes, J.A. Locke, B.D., Bieschke, K.J., Castonguay, L.C. (in press). Helping those who help themselves: Does counseling enhance retention? Journal of Counseling and Development.

 McAleavey, A.A., Youn, S.J., Xiao, H., Castonguay, L.G., Hayes, J.A., & Locke, B.D. (2019). Effectiveness of routine psychotherapy: Method matters. Psychotherapy Research, 29, 139-156.

 Hayes, J.A., Gelso, C.J., Goldberg, S., & Kivlighan, D.M. (2018). Countertransference management and effective psychotherapy: Meta-analytic findings.  Psychotherapy, 55, 496-507.

 Nordberg, S.S., McAleavey, A.A., Duszak, E., Locke, B.D., Hayes, J.A., & Castonguay, L.G. (2018). The Counseling Center Assessment of Psychological Symptoms Distress Index: A pragmatic exploration of general factors to enhance a multidimensional scale. Counselling Psychology Quarterly, 31, 25-41.

Fleming, A.R., Edwin, M., Hayes, J.A., Locke, B.D., & Lockard, A.J. (2018). Treatment- seeking college students with disabilities: Presenting concerns, protective factors, and academic distress. Rehabilitation Psychology, 63, 55-67.

 Scofield, B.E., Stauffer, A.L., Locke, B.D., Hayes, J.A., Hung, Y., Nyce, M.L., Christensen, A.E., & Yin, A.C. (2017). The relationship between students’ counseling center contact and long-term educational outcomes.  Psychological Services, 14, 461-469.

 Xiao, H., Hayes, J.A., Castonguay, L.G., McAleavey, A.A., & Locke, B.D. (2017). Therapist effects and the impacts of therapy non-attendance. Psychotherapy, 54, 58-65.

Xiao, H., Carney, D.M., Youn, S.J., Janis, R.A., Castonguay, L.G. Hayes, J.A., & Locke, B.D. (2017). Are we in crisis? National mental health and treatment trends in college counseling centers. Psychological Services, 407-415.

Pérez-Rojas, A.E., Palma, B., Bhatia, A., Jackson, J., Norwood, E., Hayes, J.A., & Gelso, C.J. (2017). The development and initial validation of the Countertransference Management Scale.  Psychotherapy, 54, 307-319.

 Xiao, H., Castonguay, L.G., Janis, R.A., Youn, S.J., Hayes, J.A., & Locke, B. D. (2017). Therapist effects on dropout from a college counseling center practice-research network. Journal of Counseling Psychology, 64, 424-431.

 Pérez-Rojas, A.E., Lockard, A.J., Bartholomew, T.T., Janis, R.A., Carney, D.M., Xiao, H., Youn, S.J., Scofield, B.E., Locke, B.D., Castonguay, L.G., & Hayes, J.A. (2017). Presenting concerns in counseling centers: The view from clinicians on the ground. Psychological Services, 14, 416-427.

 Hayes, J.A., McAleavey, A.A., Castonguay, L.G., & Locke, B.D. (2016).  Psychotherapist effects with White and racial/ethnic minority clients: First, the good news.  Journal of Counseling Psychology, 63, 261-268.

Coduti, W., Hayes, J.A., Locke, B.D., & Youn, S.J. (2016). Mental health and professional help-seeking among college students with disabilities.  Rehabilitation Psychology, 61, 288-296.

 Hayes, J.A., Lockard, A.J., Janis, R., & Locke, B. D. (2016). Construct validity of the Self Compassion Scale-Short Form for psychotherapy clients. Counselling Psychology Quarterly, 29, 405-422.

Carnevale, K., & Hayes, J.A.  (2016). Qualitative and quantitative methods in psychotherapy research (book review).  Psychotherapy Research, 26, 261-262.

Nordberg, S.S., Castonguay, L.G., McAleavey, A.A., Locke, B.D., & Hayes, J.A. (2016). Enhancing feedback for clinical use: Creating and evaluating profiles of clients seeking counseling.  Journal of Counseling Psychology, 63, 278-293.

Hayes, J.A., Owen, J., & Bieschke, K.J. (2015). Therapist differences in symptom change with racial and ethnic minority clients.  Psychotherapy, 52, 308-314.

Youn, S.J., Castonguay, L.G., Xiao, H., Janis, R., McAleavey, A.A., Locard, A.J., Locke, B.D., & Hayes, J.A. (2015). The Counseling Center Assessment of Psychological Symptoms (CCAPS): Merging clinical practice, training, and research. Psychotherapy, 52, 432-441.

Hayes, J.A., Nelson, D.L., & Fauth, J. (2015). Countertransference in successful and unsuccessful cases of psychotherapy.  Psychotherapy, 52, 127-133.

Ratanasiripong, P., Wang, C.D.C., Ratanasiripong, N., Hayes, J.A., Kaewboonchoo, O., & Katahalae, D. (2015). Development and cross-cultural validation of the Counseling Center Assessment of Psychological Symptoms--Thai version. The Counseling Psychologist, 43, 248-271.

McAleavey, A.A., Locard, A.J., Castonguay, L.G., Hayes, J.A., & Locke, B.D. (2015). Building a practice-research network: Obstacles faced and lessons learned at the Center for Collegiate Mental Health.  Psychotherapy Research, 25, 134-151.

Books

Castonguay, L. G., Muran, J. C., Angus, L., Hayes, J. A., Ladany, N. I., & Anderson, T. (Eds.) (2010). Bringing psychotherapy research to life. Washington, DC: American Psychological Association. (378 pp.)

Gelso, C. J., & Hayes, J. A. (2007). Countertransference and the therapist’s inner experience: Perils and possibilities. Mahwah, NJ: Erlbaum. (184 pp.)

Gelso, C. J., & Hayes, J. A. (1998). The psychotherapy relationship: Theory, research, and practice. New York, NY: Wiley. (291 pp.)

Book Chapters

 Hayes, J.A., Gelso, C.J., Kivlighan, D.M., & Goldberg, S. (in press).  Managing countertransference. In J. C. Norcross & M. J. Lambert (Eds.), Psychotherapy relationships that work (3nd edition). New York: Oxford University Press.

Hayes, J.A., Owen, J., & Nissen-Lie, H.A.  (2017).  The contributions of client culture to differential therapist effectiveness.  In L.G. Castonguay and C.E. Hill (Eds.), Therapist effects: Toward understanding how and why some therapists are better than others (pp. 159-174). Washington, DC: American Psychological Association.

 Hayes, J.A. & Vinca, M.A.  (2017).  Therapist presence, absence, and extraordinary presence. In L.G. Castonguay and C.E. Hill (Eds.), Therapist effects: Toward understanding how and why some therapists are better than others (pp. 85-99). Washington, DC: American Psychological Association.

Recent Presentations

International

Hayes, J.A. (2019). Psychotherapists’ problematic reactions to patients: Empirical perspectives and clinical realities.  Paper presented at the University of Trier, Germany.

Castonguay, L.G., Janis, R., Kilcullen, R., Hayes, J.A., & Locke, B.D. (2018).  Deterioration in psychotherapy: Is worsening the same across domains of distress? Paper presented at the conference of the Society for Psychotherapy Research, Amsterdam, The Netherlands.

Hayes, J.A., Owen, J., & Nissen-Lie, H.A. (2017).  The contribution of client culture to differential therapist effectiveness.  Paper presented at the conference of the Society for Psychotherapy Research, Toronto, Canada. 

Hayes, J.A., Lockard, A.J., Locke, B.D., & Youn, S.J.  (2016).  The construct validity of the Self-Compasstion Scale-Short Form among psychotherapy clients. Paper presented at the conference of the Society for Psychotherapy Research, Jerusalem, Israel.

Janis, R., Hayes, J.A., & Locke, B.D.  (2016).  Prediction of suicide in college counseling center clients.  Paper presented at the conference of the Society for Psychotherapy Research, Jerusalem, Israel.

Hayes, J.A., McCracken, K.T., Petrovich, J., Li, R., & Locke, B.D.  (2016).  The effects of therapists’ training and experience on client outcomes in university and college counseling centers.  Paper presented at the conference of the Society for Psychotherapy Research, Jerusalem, Israel.

Regional

Hayes, J. A. (2013). The Center for Collegiate Mental Health and college student suicide: Recent findings. Paper presented at the Garrett Lee Smith Grantee Meeting, Washington, DC.

Hayes, J. A., Owen, J., & Bieschke, K. J. (2013). The multicultural super-shrink: Therapist differences in symptom change with racial/ethnic minority clients. Paper presented at the conference of the North American Chapter of the Society for Psychotherapy Research, Memphis, TN.

Nelson, D. L., Hayes, J. A., & Fauth, J. (2013). Countertransference in successful and unsuccessful cases of psychotherapy. Paper presented at the conference of the North American Chapter of the Society for Psychotherapy Research, Memphis, TN.

Xiao, H., McAleavey, A. A., Youn, S. J., Castonguay, L. G., Hayes, J. A., & Locke, B. D. (2013) Predictors of premature termination: Modeling data to reduce drop outs. Paper presented at the conference of the North American Chapter of the Society for Psychotherapy Research, Memphis, TN.

Youn, S. J., Hayes, J. A., & Effrig, J. (2013). Empirical flesh for a skeletal theory of countertransference: An in-depth case study. Paper presented at the conference of the North American Chapter of the Society for Psychotherapy Research, Memphis, TN.

Lockard, A. J., Hayes, J. A., Graceffo, J. M., & Locke, B. D. (2012). Effective treatment for ethnic minority clients: Examining change in a practice-research network. Paper presented at the annual conference of the Society for Psychotherapy Research, Virginia Beach, VA .

McAleavey, A. A., Castonguay, L. G., Hayes, J. A., & Locke, B. D. (2012). Building a partnership to better understand and improve psychotherapy for college students. Paper presented at the annual meeting of the Society for the Exploration of Psychotherapy Integration, Evanston, IL.

Nordberg, S. S., Castonguay, L. G., Hayes, J. A., & Locke, B. D. (2012). Differences in degree or kind: Do latent profiles of treatment-seekers at intake predict meaningful differences in outcome? Paper presented at the annual conference of the Society for Psychotherapy Research, Virginia Beach, VA.

Youn, S. J., McAleavey, A. A., Nordberg, S. S., Castonguay, L. G., Locke, B. D., & Hayes, J. A. (2012). Sensitivity to change of the CCAPS. Paper presented at the annual conference of the Society for Psychotherapy Research, Virginia Beach, VA.

Edens, A., Hayes, J. A., Locke, B. D., & McAleavey, A. (2011). Rethinking race/ethnicity, science, and practice in college counseling. Symposium presented at the annual conference of the Association for Black Psychologists, Crystal City, VA.

Graceffo, J., & Hayes, J. A. (2011). Binge drinking in college students: Self-medication or socialization? Paper presented at the annual conference of the American Psychological Association, Washington, DC.

Lockard, A. J., Effrig, J. C., Hayes, J. A., & Locke, B. D. (2011). The relationship between social support and academic distress for college sexual assault survivors. Paper presented at the annual conference of the American Psychological Association, Washington, DC.

Courses Taught (at Penn State)

Research in Counseling (doctoral)
Counseling Practicum (doctoral)
Advanced Counseling Theory (doctoral)
Career Counseling Practicum (doctoral)
Supervision of Counselors (doctoral)
Practicum in Clinical Methods (doctoral)
Research in Counselor Education (master’s)
Counseling Theory (master’s)
Introduction to Counseling (undergraduate)
First-year Seminar (undergraduate)

Professional Memberships

  • Society for Psychotherapy Research
  • American Psychological Association

Recent Professional Service

  • Member, North American Chapter Membership Committee (2018-)
  • Local Host, Annual International Conference (2012)
  • Member, Division of Psychotherapy (1995-2015, 2017-)
  • Member, Division of Counseling Psychology (1991-2015)

Honors

  • 2018, Distinguished Contributions to the Science and Profession of Psychology Award, Pennsylvania Psychological Association
  • 2010 Fellow, American Psychological Association, Society of Counseling Psychology
  • 2006 Fellow, American Psychological Association, Division of Psychotherapy
  • 2005 Invited Scholar, National Taiwan Normal University, Taipei
  • 2004 Outstanding Article, The Counseling Psychologist
  • 2002 Fellow, Pennsylvania Psychological Association

Grant Awards

O’Shea, A., & Hayes, J.A. (2019-2020). Examining the effectiveness of campus counseling for College students with disabilities. College of Education Research Initiation Grant, Pennsylvania State University.  Total cost: $5,200.

Hayes, J.A., Bieschke, K.J., Castonguay, L.G., & Locke, B.D. (2014-2016).  Preventing suicide among high risk collegians via accurate identification and effective counseling. American Foundation for Suicide Prevention.  Total cost: $86,619.

Locke, B.D., Hayes, J.A, & Castonguay, L.G. (2013-2015). Center for Collegiate Mental Health. Van Ameringen Foundation.  Total cost: $150,000.